TERMS & CONDITIONS

Legal Disclaimer

All orders are subject to confirmation. We reserve the right to limit bottles purchased and/or cancel any order within 2 business days. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. ALL ORDERS must be picked up or received by a person 21+ years of age. To verify your order and to prevent fraud, we may request verification of your identity and credit card.

Age Requirement

The purchase of alcohol by persons under the age of 21 is prohibited by law. You must be at least 21 years of age to purchase wine or spirits. By placing an order through our website, you are representing yourself to us as at least 21 years of age. We reserve the right to ask for proof of identity before processing an order. An adult signature with proof of age verification is required at time of delivery. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left. We cannot ship wine to PO Boxes or APO addresses.

Wine can only be shipped to the following states:

Alaska | California | Idaho | Louisiana | Nebraska | Nevada | New Hampshire | New Mexico | New York | North Dakota | Oregon | Virginia | West Virginia | Wyoming | Washington DC

Click Here to view FedEx shipping policies directly

Spirits can be shipped within NY state only

The buyer assumes title of the wines once purchased. By arranging for transportation of the wine, we are providing a service to and acting on behalf of the purchaser. We make no representation to the legal rights of anyone to ship or import any wines into any state. The buyer is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine shipped to him or her. We do apologize for the inconvenience if your state laws prevent us from servicing your area. If we are unable to arrange for shipping to your state, you might wish to provide us with an alternate shipping address in a nearby state to enable you to make an online purchase. Please note that alternatives may be available. Feel free to contact us at 718-643-2250, email, or Free Range Wine & Spirits, 329 Atlantic Avenue, Brooklyn, NY 11201.

Contact Us

If you have any questions or suggestions regarding our Terms and Conditions, please contact us at 718-643-2250, email, or Free Range Wine & Spirits, 329 Atlantic Avenue, Brooklyn, NY 11201.

Security

This site has security measures in place to protect against the loss, misuse, or alteration of the information under our control. All ordering information is encrypted via SSL when it is transmitted over the open internet. Systems in which personal information is stored are protected using state-of-the-art methods, and we routinely and rigorously monitor and upgrade our security systems to ensure that we use the best security technology available. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Billing Information

All orders are pending credit card verification, and some orders may require additional processing time. When picking up your order, you must provide a valid government ID and the credit card used for the transaction. You must provide a billing address that corresponds to the credit card you are using; if the billing address does not match the credit card, your order cannot be processed.

Shipping and Handling Costs

The shipping costs are automatically calculated during checkout. Prices of our wines do not include shipping and handling charges, which vary depending on destination, number of bottles ordered, and any special packaging requests (e.g., original wooden cases, large format bottles).

Extreme Weather

During extreme weather (very hot and very cold), there is a good chance the wine can be damaged in transit. If you would like wine to be shipped during such conditions, we highly recommend calling the store to discuss shipping options. Free Range Wine & Spirits is not responsible for wine damaged due to inclement weather.

Local Delivery

We will deliver within a few blocks of our store for purchases over $50. Generally, 24 hours is required for free delivery, but we will always try to accommodate last-minute requests whenever possible.

Refunds & Returns Policy

The customer is advised that all sales placed through this website are final, as are all in-store orders; a 20% restocking fee will be applied to orders cancelled by the customer. Defective merchandise may be returned for exchange of product(s) of equal value upon presentation of the following: sales receipt, original bottle (with wine to be evaluated) and cork. No cash, credit, or store credit can be issued.

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